Privacy Policy

1. Information We Collect

Depending on how you use AxploreX, we may collect information that you provide directly to us.

• Name
• Mobile or telephone number
• Email address
• Billing and shipping address
• City, state and PIN code
• Product and order information
• Information provided when contacting customer support
• Website usage and interaction information

2. Information Used for Orders

When you place an order through AxploreX, we may use your name, mobile number, email address, delivery address, selected products, product variants and order information to process and deliver your purchase.

This information may also be used to communicate with you regarding order confirmation, shipping, delivery and customer support.

3. How We Use Your Information

Information collected through the website may be used for legitimate business purposes, including:

• Processing and managing orders.
• Arranging product delivery.
• Providing customer support.
• Responding to customer enquiries.
• Sending order and service-related updates.
• Improving website functionality and user experience.
• Preventing fraudulent or unauthorized activity.
• Meeting applicable legal requirements.

4. Payment Information

Online payments may be processed through third-party payment service providers. Payment information such as card or banking credentials may be handled directly by the applicable payment service provider according to its own security and privacy policies.

AxploreX does not ask customers to provide banking passwords, UPI PINs, card PINs or OTPs through email, WhatsApp or other communication channels.

5. Cookies and Similar Technologies

AxploreX may use cookies and similar technologies to help the website operate correctly, remember preferences, understand website usage and improve the user experience.

Third-party services such as analytics and advertising providers may also use cookies or similar technologies according to their own policies.

You can control or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

6. Website Analytics

We may use analytics services to understand how visitors use AxploreX. Analytics information can help us understand which pages are being viewed, identify technical issues and improve website performance and content.

7. Advertising

AxploreX may display advertisements from third-party advertising providers, including Google AdSense, where applicable.

Advertising providers may use cookies or similar technologies to display, measure or personalize advertisements according to their applicable policies and user settings.

8. Sharing of Information

We do not sell customer personal information as a business practice.

Information may be shared when reasonably necessary to operate the website or provide services requested by the customer.

• Courier and delivery partners
• Payment processing providers
• Website hosting and technical service providers
• Analytics and advertising service providers
• Professional or legal service providers where required
• Government authorities where legally required

9. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We may retain customer and transaction information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud and meet applicable legal or accounting requirements.

11. External Websites

AxploreX may contain links to third-party websites or services.

Third-party websites operate independently and may have their own privacy policies and terms. We recommend reviewing those policies before providing personal information.

12. Your Privacy Choices

Depending on applicable law, you may contact us regarding personal information associated with your interaction with AxploreX.

You may also contact us to request correction of inaccurate information or ask questions about how your information is used.

13. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children. We do not knowingly request unnecessary personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or applicable requirements.

Updated versions will be published on this page with a revised update date.

15. Contact Us

If you have questions about this Privacy Policy or how information is handled, you can contact AxploreX using the details below.