Shipping Policy for Axplorex

Thank you for choosing Axplorex! This Shipping Policy outlines important information about how we deliver your orders. Please read this carefully before making a purchase.

1. Processing Time

Orders are typically delivered within 2 business days (excluding weekends and holidays) after payment confirmation.
Processing may take longer during peak seasons or promotional periods.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

Delivery times are estimates and not guaranteed. Customs delays may apply for international orders.

3. Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight.
Free shipping may be available for orders over 1000 INR.

5. Customs & Import Fees (International Orders)

International customers are responsible for any customs duties, taxes, or import fees.
These fees are not included in your order total and are determined by your local customs office.

6. Undeliverable Packages

If a package is returned to us as undeliverable:

We will contact you to arrange reshipment (additional fees may apply).
If reshipment isn't possible, we'll issue a refund minus shipping costs.

7. Missing or Damaged Packages

If your package is lost or damaged in transit, contact us within 2 days of delivery.
Provide order details and photos of damaged items (if applicable).
We'll work with the carrier to resolve the issue (replacement or refund).